Help Center
👋 Hello, how can we help you?
Our customer service is at your disposal every day of the year.
To be agile, we recommend that you review the frequently asked questions on this page since it is very likely that you will find the answer. If after reviewing the questions you do not get the answer, write to us and we will respond as quickly as possible.
✉️ Contact
Email : hola@lacasadeloscuadros.com
Telephone : +34 665 370 152
Address (for returns):
Dancer Anna Pavlova Street 14 (local 10)
14011 - Córdoba - Spain
📦 Shipping
Enjoy free shipping on orders over €200. Shipping of your purchase depends on the product chosen. Depending on the average delivery, you will receive your order between 7 and 8 business days . We work with the best logistics providers so that your purchase arrives in perfect conditions.
🚚 Returns
If you want to make a return, you have 14 days to make the request . The cost of return shipping is the responsibility of the customer (except in those cases where the product has arrived in poor condition).
Purchasing process
Purchase and shipping
We know that trust is very important when making the purchase decision. That is why we have a highly valued customer service, which can personally help you resolve any questions before, during and after the moment of purchase.
How long will it take to get my order?
The delivery time of your order may vary depending on your location. On average we can give you the following estimate:
- Pictures: 7-8 working days for national shipments and 12-15 days for shipments to Europe.
- Mirrors: 5-6 working days for national shipments and 8-9 days for shipments to Europe.
- Original work: 5-6 working days for national shipments (depending on availability) and 10-12 days for shipments to Europe.
Typically, the estimated delivery time is displayed during the checkout process. Please note that there may be occasional delays due to circumstances beyond our control, such as adverse weather conditions or logistical issues.
Can I buy from any country?
Yes, we ship internationally to most countries. During the checkout process, you will be shown the shipping options available for your location. Please note that additional import and customs fees may apply depending on individual country regulations.
What are the shipping options available?
We offer different shipping options to adapt to your needs. During the purchasing process, you will be able to select the shipping method you prefer. Shipping options may include standard shipping, express shipping, or curbside shipping, depending on availability in your area.
